Privacy Policy 322
This policy describes how the 322 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and responsibilities as a user.
Last Updated: 1 January 2026
Information We Collect
When you register or use the 322 platform, we collect various categories of information to ensure our services run smoothly and securely. The types of information collected include:
Account Information
This includes your full name, email address, phone number and date of birth as provided during registration. This information is used to verify your identity and manage your account. 322 may request additional identification documents for age and identity verification purposes.
Device & Browser Information
We collect technical information including device type, operating system, browser type, IP address and language settings. This data is used to resolve technical issues, optimise platform display on mobile devices and ensure login session security.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your bank account or e-wallet. 322 does not store bank card numbers directly. All transactions are processed through verified payment channels such as FPX and Touch 'n Go eWallet.
Platform Usage Data
We record in-platform activity including games accessed, bets placed, session duration, and navigation actions. This data is used to improve the user experience, detect unusual activity, and assist in resolving disputes should they arise.
How Your Data Is Used
322 uses the information collected solely for legitimate purposes relevant to platform operations. The primary purposes are as follows:
- Account Management: Creating and maintaining user accounts, processing new registrations and verifying identity.
- Transaction Processing: Processing deposits and withdrawals in MYR, verifying payments, and recording transaction history.
- Platform Security: Detecting and preventing fraud, unauthorised access, account misuse, and activities that violate our terms of use.
- Service Improvement: Analysing usage patterns to improve the interface, platform performance, and overall user experience.
- Service Communications: Sending account-related notifications, security updates, transaction alerts, and service-related information.
- Legal Compliance: To comply with applicable laws, regulations and directives from relevant authorities in Malaysia.
322 will not use your personal data for third-party marketing purposes without your prior consent.
Cookies & Session Tracking
The 322 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small text files stored on your device by your browser when you visit the platform.
Types of Cookies We Use
- Session Cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when the browser is closed.
- Preference Cookies: Saving your language settings and display preferences so you don't need to reconfigure them each time.
- Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.
- Analytics Cookies: Collecting aggregated data on how users interact with the platform for technical improvement purposes.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect 322 platform functionality, such as login verification and display preferences.
Data Storage, Security & Sharing
Data Security
All data stored by 322 is protected with SSL encryption at all times during transmission between your device and our servers. Our internal systems apply strict access controls to ensure only authorised personnel can access user data. We conduct regular security reviews to identify and address system vulnerabilities.
Retention Period
Your personal data will be retained for as long as your account remains active or as long as necessary to provide our services. Once an account is closed, data will be kept for a prescribed period for legal compliance and audit purposes before being securely deleted.
Sharing with Third Parties
322 does not sell or rent users' personal data to third parties for marketing purposes. Data may be shared with third parties only in the following situations: approved payment processors (such as FPX) to facilitate transactions in MYR; technical service providers supporting platform operations under confidentiality agreements; or Malaysian government authorities when required by law.
User Rights & How to Contact Us
Your Rights as a 322 User
- Right of Access: You have the right to request a copy of the personal data we hold relating to your account.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting support.
- Right to Erasure: Under circumstances permitted by law, you may request the deletion of your personal data. Such requests are subject to applicable legal and compliance requirements.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
Changes to This Policy
322 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated to users via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy. We recommend users review this page periodically.
How to Contact Us
For any privacy or data protection enquiries, requests, or complaints, please contact the 322 team by email at support 322.run. Include your account name and request details to help us process it promptly. You can also find further information via the FAQ us.
Your Data, Your Rights
If you have questions about how 322 handles your data, please refer to FAQ or contact us directly. Ready to get started? Create account today.